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Organizational
Development
synãpsys effects change enabling solutions through
our ability to identify and address complex issues identified
within the hidden dimensions of an organization's culture,
standards of performance, measurements, results, individuals,
and groups. With this ability, we find ourselves close to
the pulse of the organization and can readily identify its
opportunities for improvement.
Improvement efforts in organizational structure, process
design, and people systems will produce the results desired
by focusing on the whole system during the organizational
development process. Organizational development includes a
wide range of activities designed to enable managers and staff
to implement strategies and action effecting positive change.
Learning and Development
Systems
Consistently delivering learning and development that yields
enhancements in employee skills and competencies congruent with
the organization's performance and growth initiatives is accomplished
only through a learning and development system - a system of
repeatable processes adjusted to fit the changing dynamics of
the organization.
synãpsys will design and implement such a development
system through processes that integrate learning across the
enterprise. Learning is the life-blood of an organization
that fuels the vitality and productivity of its people. The
most successful companies create a culture of continuous learning
that nourishes the flow of information and the flow of expertise.
Executive Coaching
The chaotic and transformational business environment
of the recent past has challenged the traditional art and science
of management. Consequently, executive transformation through
coaching has become a highly valued resource within corporate
life.
Regardless of how you look at it, executives are the primary
instrument of interpersonal influence, organizational impact,
and personal accomplishment and fulfillment. Successful change
efforts require strong and visible leadership. We coach executives,
directors and managers to develop behaviors that are critical
to producing results over the long term, including how to:
balance strategic and tactical focus; deal effectively with
conflict; manage self-directed teams; reward success; and
engage people to work to their full potential.
Strategy and Business
Planning
The strategic planning process involves complex collaborative
efforts between business units, regional groups, and support
areas. A significant part of our process is creating alignment
among the organization's visionary aspirations, key strategies,
and essential objectives and actions for achievement. Decisions
include defining the firm's core identity and values, identifying
driving forces, designing facilitative organizational structures,
and aligning strategies for building skills, systems, and reputation.
Business planning is by its nature incremental linking objectives,
actions and operating philosophies to the broad strategies
and goals of the organization. We facilitate the planning
process with business leaders resulting in executable and
measureable objectives for the short term.
Through the strategy and business planning process, synãpsys
will assist in crafting and articulating goals, strategies,
objectives and actions that drive differentiation and customer
loyalty moving the organization from its current state to
its desired outcomes.
Performance Management
synãpsys will work with your organization to fulfill
the potential of your people, leveraging the collective knowledge
base to achieve maximum organizational performance.
An important prerequisite for individual or team effectiveness
is the ability to adapt and learn from experiences. Our professionals
will collaborate to establish plans and goals for improvement,
to systematize the monitoring of performance, and to assist
in analyzing performance results to learn from its experiences.
Organizational
Alignment
Organizational alignment is crucial for performance measurement
and improvement. The congruence of strategic visions, goals,
and objectives with individual motivations and aspirations is
paramount to achieving success.
Clearly establishing a strategic direction positions the
organization for success. Realizing success occurs only after
1) employees understand the broad strategy and acknowledge
how their initiatives link to the strategy; AND, 2) organizational
business processes and systems exist enabling consistent performance
execution. synãpsys will identify gaps and design solutions
realigning the organization and its people to the strategic
initiatives.
Customer Relationship
Management
Results are driven by relationships. There is nothing
more important to the success of any organization than its philosophy
and actions towards its customers. We help organizations create
customer centric strategies supported by repeatable processes
across the enterprise. Equally important, we'll develop the
organization's people to understand and execute a customer centric
strategy.
Now more so than ever, customers want more, and they want
it faster, better, and cheaper. Competition is but a mouse-click
away and as such, we must respond more quickly, providing
more options, and doing so without a blemish.
synãpsys helps organizations treat the goal of long-term
customer relationships equally with the goal of profitability
and stakeholder return. A customer centric corporate culture
will attract new customers and deliver the actions necessary
for customer loyalty. Profitability and stakeholder return
will be a natural by- product.
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